Shipping & Delivery Policy
Welcome to Viksha Skin Clinic! We are committed to providing you with a seamless shopping experience, which includes a transparent and reliable shipping process. Below is an outline of our shipping and delivery policy.
1. Processing Time
All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: [Estimated delivery time and rate]
- Express Shipping: [Estimated delivery time and rate]
- Overnight Shipping: [Estimated delivery time and rate, if applicable]
Delivery times may vary based on your location and chosen shipping method. We do our best to meet the estimated delivery timelines, but delays due to weather, courier issues, or high demand can occur.
3. International Shipping
Viksha Skin Clinic ships worldwide. Please note that international shipments may be subject to additional customs fees, duties, and taxes, which are the responsibility of the customer. Delivery times for international shipping vary depending on the destination and customs processing times.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your shipment in real time. If you do not receive this email or are having trouble with your tracking number, please reach out to our customer service team.
5. Shipping Delays and Lost Packages
Occasionally, delivery may be delayed due to factors beyond our control. If your order is delayed, please contact our support team, and we will work with the shipping provider to resolve the issue. If a package is lost in transit, we will work with you to find a suitable resolution.
6. Return to Sender
If a shipment is returned to us due to an incorrect address or if the package is unclaimed, we will contact you for further instructions. Any additional shipping costs to resend the package will be the responsibility of the customer.
7. Contact Us
If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at:
- Email: vikshaclinic@gmail.com
Thank you for choosing Viksha Skin Clinic. We appreciate your business and look forward to delivering your orders swiftly and securely.